Client Accounts Manager – Investments

Job Ref: 

Marshall Moore currently has an excellent opportunity for a Client Accounts Manager to join a well-recognised Investment Management firm. The Client account team ensures all money in and money out is processed and allocated correctly as well as maintaining daily SLA’s with the business. The team is also responsible for the transfer in of all cash for new business along with the maintenance of ISA, JISA, Flexible ISA and APS records.

The role requires an efficient individual with strong knowledge of book keeping entries and accountancy along with an understanding of the other areas within Settlements. People management experience and strong interpersonal skills will be required along with someone who can communicate effectively.

Key responsibilities for the Client Accounts Manager – Investments:

  • Manage the team which provides the control and monitoring function across all aspects of Client cash and administration
  • Ensure the effective running of the department through the provision of high quality admin and management functions and liaison with senior manager
  • Manage and monitor Client cash coming in electronically, along with receipt of funds received by cheque and daily banking.
  • Administration of Agents and IFA, Arranging payments and statements and maintenance of static data.
  • All aspect of ISA subscriptions, APS and flexible ISA withdrawals.
  • Deceased Account and leaver administration.
  • Standing order static data maintenance
  • Cash management responsibilities
  • Payments and journals sent via Cash Management System
  • Forward dated payments and maintenance.
  • Ensure all regulatory obligations are met.
  • Manage and control the input of correct data
  • Manages and maintains correct data to ensure all processes are up to date and work correctly
  • Ensure all relevant queries received to the department e-mail address are actioned
  • Liaise with internal departments, external vendors, Investment managers and other market participants in a professional and helpful manner
  • Keep up to date with regulatory requirements ensuring team are compliant as required with new regulation.
  • Be point of contact and ensure all testing required within the team is undertaken for projects,
  • Provide management information and communicate progress or problems to your senior manager.
  • Ownership of the preparation and distribution of monthly reports.
  • Keep Department procedures up to date
  • Constant review of processes and looking for automation where possible
  • Conduct team meetings.
  • Attend and participate in wider settlement manager meetings
  • Responsibility for individual performance reviews and annual Performance Development Reviews within the team
  • Exercise knowledge, judgement and initiative in the performance of all tasks and situations that may arise, including personnel issues.
  • Audit reviews with internal and external auditors
  • Perform ad-hoc tasks as passed by senior manager or Head of Settlements

Essential Requirements are:

  • Process of account management and accountancy along with double book keeping is essential
  • Good working knowledge of Fiscal
  • People management experience essential
  • Good working knowledge of all teams within Settlements
  • Strong report writing, verbal/written and communication skills
  • Ability to work to short deadlines as required
  • Excellent working knowledge Microsoft Word/Excel required
  • IOC Qualified – or be prepared to study (this must be completed and passed within 2 years)

In return for your knowledge and experience, my client can offer an excellent salary alongside a fantastic benefits package. So if you are currently working within the industry and have strong knowledge in this area of Investments then apply now!  



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